Frequently Asked Questions

Yes, World Cup operates under a valid gaming license issued by the Government of Curacao and is regulated by the Curacao eGaming Authority. The license ensures that the platform adheres to strict standards for fairness, player protection, and financial security. All bets placed on the site are settled according to the official match results reported by the recognized governing bodies.

World Cup requires a minimum deposit of $10 for most payment methods. Crypto deposits have no minimum, allowing you to fund your account with any amount above $5 equivalent. Deposits are processed instantly for e‑wallets and crypto; credit‑card deposits may take a few minutes to clear.

To withdraw, go to the 'Cashier' section, select 'Withdraw', choose your preferred method (bank transfer, e‑wallet, or crypto), enter the amount, and confirm. Withdrawals to e‑wallets are processed within 24 hours, while bank transfers take 3‑5 business days. All withdrawals are subject to a one‑time verification check to ensure account security.

World Cup offers a wide range of betting markets, including match winner, both teams to score, over/under totals, halftime/fulltime, Asian handicaps, and special prop bets such as top scorer. Live betting is also available during matches, allowing you to place bets as the action unfolds. All markets are priced using decimal odds, with the option to switch to fractional or American formats in your account settings.

If a match is postponed before the scheduled start time and rescheduled within 48 hours, all bets remain valid and will be settled once the match is played. If the match is cancelled or postponed beyond 48 hours, the bet is void and the stake is refunded to your account. In the case of a match abandoned after kick‑off, bets on markets already determined are settled, while remaining markets are void unless the official ruling decides otherwise.

Yes, World Cup provides responsible gambling tools such as deposit limits, loss limits, session‑time alerts, and self‑exclusion options that you can set from the 'Account Settings' page. These limits are enforced automatically; decreasing a limit takes immediate effect, while increasing a limit requires a 24‑hour cooling‑off period. If you need further help, customer support can direct you to external organizations specializing in problem gambling.